Click Delete and Reset to remove the lock from your U-tec Account. LED Indicator Turns red when door is unlocked. View Deal. Remove. Beyond those two issues, the lock is great! guests and visitors via an eKey for specific dates or periods of time If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments Existing deadbolt is required. Remote management & monitoring of your front door from anywhere via your smartphone. Wont open when you push down, only when you pull up. Press Ultraloq Button to lock manually. The lock alone garnered at least 3 stars from me. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Sensors, switches, cameras, locks, etc. Lever. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). 2) Make sure your Windows system is up to date. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Auto lock stopped working, fingerprint and key codes dont work any more. Does U-Bolt Pro work with accessories such as bolt from third party? Ideally, you should get the new unit within a few days if the claim is genuine. Anti-peep Keypad App is almost useless. Whats up? This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Any thoughts on what the issue could be here? The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. So, if youve yet to address these issues, just call a local contractor. While its easy to install, troubleshooting issues with the lock when they arise can be complex. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Not included. Great! The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. All you have to do is to check the network band, range, and interferences. So no way to delete a previously registered lock. If it is too deep for your door, use a hammer and chisel to make it deeper. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . expires. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? www.u-tec.com/lock/U-bolt_pro/guide. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. I have the Pro WIFI unit - installed in May, 2022. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Please contact customer support before returning the product to the store. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Author: Michael Brown, Executive Editor If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. It supports fingerprint and Bluetooth. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. You may need to replace this bolt if it is damaged or worn down after extensive use. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. Now, keypad stopped working. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. Adjust the lock orientation via U-tec App. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. That should be enough to improve the battery life. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). The site uses cookies to provide you with a great user experience. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Narpult Smart . Detail Guide. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Metal construction makes it built to last. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. smartphone. They have issues they dont admit to and cant permanently fix them. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Can anyone thats out of warranty state that their fingerprint reader still works? Pair the lock in the App and start to use it. Customer reviews and photos may be available to help you make the right purchase decision! 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. The Best Smart Lock Deals This Week*. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Latch Series. - Fingerprint is reliable the majority of the time on 1st attempt Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Add or delete users any time you want. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. We partner with OnTech, who are independent of U-tec. The simple installation takes minutes and only four screws. Check if it unlocks now (for battery-operated locks). The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. Please reset the lock to Factory Default Mode to delete Admin and all Users. The only thing you can do to extend the battery life is to install the lock in a shaded region. Same issues as Bunn. Make sure that the screws are not too tight. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. nothing. Features may vary based on Z-Wave controller. Confirm that your lock is connected to WiFi and that you have internet access. Key pad seems dead. Awesome features! Connectivity. It is recommended to use the original accessories for best performance and stability. Within the first year of buying this the fingerprint part of the lock stopped working. No wiring and no drilling. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. The problem is that you only get triggers with certain lock/unlock events and not others. Only works ~20% of the time at best. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. There will be low battery alert on the lock and App when battery is low. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Usually if you take the batteries out the issues go away for a short time. Keys are things of the past. The Schlage locks app connectivity is LIGHT YEARS better. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. . Step 4. I have a U-Bolt Pro purchased in November 2020. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. That way, the support team can help you in the most efficient way. - Fast and hassle-free replacement Service. Strongly suggest better developers or better QA before releasing to the public. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Only works ~20% of the time at best. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. Step 3 Make sure the lock is in Factory Default Mode. Ultraloq U-Bolt Pro is designed to t any US standard door. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. The keypad still works and I can use the app to lock/unlock it just fine. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it.

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