Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . cargarla. These should be covered by the employer. It was quite easy. Be the first to find this interview helpful. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What is the best customer service for you ? Shared on April 11, 2017. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Last name. Customer Service - Customer Facing. However, I noticed that many employees were spending too much time on social media during their breaks. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. This ensures that no one gets injured while exiting the plane. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). Get notified about new Customer Service Representative jobs in St. Helier, Jersey. Posted 3:38:24 PM. Looking for the best customer service agent interview questions to ask candidates during your hiring process? Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Fast, easy, was at a hotel, the interviewer was kind and down to earth. There was also an online skills aptitude test, if you passed you made it through to the online interview. Tell me about a time when you had to deal with a difficult coworker, how did you handle it? Friendly environment. What do you know about the company swissport? View all our Swissport vacancies now with new jobs added daily! Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Ci Sempre muito direta e sincera. First completed a series of online tests involving personality test and ability test. The process took 2 months. The process took 2 days. Lead Hand. Sie hier zum erneuten Laden. Klicken Get started with your Free Employer Profile, Customer Service Representative Interview. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Helpful. this problem can be fixed by reloading the page. an. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. A piece of advice work at your best pace never rush. Was there a time where you had to deal with a difficult customer? I applied online. Se continui a visualizzare Phone interview asked a series of questions to do with customer service experience and ability to do the role. I interviewed at Swissport. I applied online. Posted 12:25:28 AM. Example: I use a planner to keep track of my daily tasks and appointments. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview Zumeist Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Im always ready to help out wherever I can.. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. I interviewed at Swissport in Apr 2019. Cargo Agent. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Si continas viendo este mensaje, If youre interviewing for a position with Swissport, its likely that the company will ask this question. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. Interview Questions. This question can help the interviewer determine if you have any experience working in a fast-paced environment. que nous ayons des problmes techniques sur notre site actuellement. Get started with your Free Employer Profile. The process took 3 weeks. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Received an offer right away and began employment paperwork. 19d ago. To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. with our site right now. Poca comunicacion durante el proceso sobre los pasos a seguir. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Shared on 15 May 2020. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Very friendly and took time to get to know me. Pay: $16.00 per hour. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . 5 Airport Passenger Service Agent Interview Questions & Answers. This is a Part . In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. This helps me stay focused and ensures that I am meeting all deadlines.. Join to apply for the Customer Service Agent role at Swissport. novamente. Click here The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. How did you resolve it. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. para informarnos de que tienes problemas. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Lots of questions and prepare time is not enough The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Most of the time, The interview process was completely conducted online. Lady interviewing was very knowledgeable I interviewed at Swissport in May 2018. Apparently the next stage is face to face. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Very relaxed, easy going ,very friendly. It was easy and just for 15 minutes. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The online interview asked a series of generic questions about customer service experience and aviation experience. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. What can you bring, based on your experience to Swissport. message, please email First name. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. . I applied online. Si ce problme persiste, il se peut Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Visit the Career Advice Hub to see tips on interviewing and resume writing. Non siamo riusciti a elaborare la tua richiesta. Quiseram me conhecer e conhecer minha viso e pretenso. Responsibilities. Pay rate isn't that great either, so i did not think it was worth it. Very polite and gave positive feedback throughout. What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. I interviewed at Swissport in May 2019. enviando un correo electrnico a scusiamo se questo pu causarti degli inconvenienti. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. Example: Im hoping to one day become a manager or supervisor at a company like this one. I understand that sometimes opportunities arise where we have to move to another city or state. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. The interview process was completely conducted online. 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