I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! Emails from them were nothing more but the standard 'sorry, can't help ya but we value as a customer blah, blah, blah'. When the shipment came there was only one fish that had a bad case of ich. Actually from DiversDen a couple times and Live Aquaria as well. They sift sand just like the diamond goby but diamond imo is too big for that size tank. Ive never done that before. . I was refunded $75 in store credit. There was some initial concern that PetCo would change the DNA of what makes LiveAquaria a national leader in marine livestock supply, especially after Drs. We have submitted to update the page showing the juvenile sizes. An extension of 1 day! My first order from them was for 2 fish. . They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. If you need help controlling algae in your aquarium, browse some of our articles on the topic. reply #6 Guest 6 years ago Foster & Smith company and last week the company has once again become independently owned. We use dedicated people and clever technology to safeguard our platform. Since posting this review, today Dec 8,2022, LiveAquaria has contacted me and offered a complete refund for my order. 1.5 years ago I had nothing but good things to say about them. Has anyone ever ordered fish or plants from here? Now that I worked with them, thy can't work with me. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. Today's biggest discount: your purchase. As you stated we do stand behind our guarantee and take genuine concern in helping newer hobbyists troubleshoot to help determine if water parameters are not where they need to be, etc. You'll find extensive information on every species available at LiveAquaria to make the process of researching and purchasing aquarium inhabitants informative and convenient. Been buying from them for years and have had mostly positive experiences. As of this writing nine have died. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " Joined Jul 1, 2015 Messages 2,070 Location Minneapolis. The LiveAquaria comparison grid below is sorted by this score. and they will be here either Tuesday or Wednesday. Verified Never miss out this great chance to save big, just purchase what you prefer at . I purchased fish and two aquarium products. I'm going to start ordering all of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. i had been wanting to get one for a while and had a hard time finding one. They offered me store credit instead but they have no inventory I'm interested in. or that What is a good place to order fish online? Easy but, slow must be high traffic when restocked. Some eventually died and some I was able to save in my hospital tank. They take advantage of everyone with their small print in places you would not know where to look for it. Has been my go to place. Making mistakes isn't the problem. Here's the response: We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. I've ordered multiple times and it's always been a pleasure. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. We can certainly attempt to replace order for you if you would like. I placed an order last week. Hello Malcolm. The medium size Gramma looks like it just hatched. It is ealthy, just what I ordered and AWESOME. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. LiveAquaria offers 7 total features. Never using them again. They still advertise the same fish they say they don't have! Blacklisting, I don't believe they were only in their bags for 24 hours. 1-800-334-3699. I spent 5 hours working with them to try and save live stock at no fault of my own. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. Hi Jim. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. Diseased, they had to have seen it before shipping. Has anyone here used LiveAquaria and if so, are they reliable? Live Aquaria offers aquatic life and aquarium supplies. First, they offer free shipping of orders over $144.00. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Thank you and have a good evening! My first order from them was for 2 fish. This company does not typically respond to reviews. Best Discount Today: $200 off. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. Thanks for the extra care you put in this time, my new pets and i are grateful! I even got one who arrived with one fin. Thank you for allowing us the opportunity to respond. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? They have a GREAT selection and AMAZING customer service. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). all at great prices! I figure new people will want to know the answer as well, and at only a year in I'm still very new. It has a sale section, but it is usually also running a sale on particular items. In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. Rhinelander, WI 54501. "We have extended your warranty through 07/14/22" Listed above are best LiveAquaria bargains over the web. Alt Style Clothing coupon Additional 15% Off Sitewide. +0 / 0 / -0. All 6 Boesmani were dead. :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. Thank you! Fish from my LPS don't die like this. BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Don't have available "in stock" marine fish. you read and agreed to the. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. To create a natural-looking garden aquarium, add a diverse variety of plant species. The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. Verified Get 10% OFF straight away with this Sale & Clearance: up to 10% Off at butterflyplace-ma.com. About LiveAquaria Service 11 Value 11 Shipping 11 Returns 11 Looked a little sickly. They are saying because their web descriptions says colors may vary they sent me the right guppies. Just about anything you need, it probably has. ZERO STARS WOULD BE MY REAL RATING! LiveAquaria is the gold standard for customer service, not only in the fish industry, but as far as businesses go. Or find another company who will actually guarantee their fish. Click here to get notifications about new complaints of LiveAquaria. LiveAquaria.com. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. First, they offer free shipping of orders over $144.00. They gave me a store credit of $10. HTTPS valid, I just ordered some guppies(yes, I paid $60!) I got a lame email back from customer service when I advised them that the fish arrived with ick. Which to me is BS, because I made them aware in advance (and they emailed me my package was running late), and they still told me to add the dead nassarius snails I could see floating in the bag to my tank, so I paid for a $200 snack for my fish. I thought I'd give them another chance. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. Pretty fish, but all but one died. Even the receptionist said the owner is ridiculous and his policies are terrible. All rights reserved. Top 10 cutest Villagers in Animal Crossing New Horizons Gamepur . Want to grow your business and reach a wider audience? Keep up the good work! Based on the excellent customer service my business goes . This email was sent February 24, 2023 2:03pm. I ordered 12 snails and 6 siames algea eaters. White background? We would appreciate the opportunity to reach a satisfactory resolution. Anyone can write a Trustpilot review. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. 2 avery_rt 3 mo. well sounds like you all have more than answered my question. Sale & Clearance: up to 10% Off at butterflyplace-ma.com. I get all my tangs from there in excellent health. Verification can help ensure real people write reviews about real companies. Terms of Use, We have 4 Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites. About LiveAquaria . The products cost me approx $20.00. Good day, Jess. I have had 5+ orders from them and all have been good. Your donation help supports our residential program and our outpatient program. View Offer. Acclaimed them to my tank with just a few catfish in it. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. Overall extremely disappointed and will not shop here again. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. w/Coupon Code. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Angelfish are a freshwater fish that are popular in . 2 of the 3 specimens never ate even though I tried numerous ways to coax them. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. LA fish can be a little touchy depending on what you order. Is this your company? Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. I 10/10 recommend them as they are always stocked with stuff. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. Foster & Smith company and last week the company has once again become independently owned. @CC I am very sorry to read of your review and experience. ago Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. Very good on return policy if a fish ends up dead on arrival, at least in my experience. Thank you for allowing us the opportunity to review/resolve. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. Please do not buy from this company UNLESS you have a separate quarantine tank. And I was home for both delivery times. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. They are orange and white. Best Discount Today: $200 off. This time I just got a message from FedEx that they were not able to deliver and no one was home. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. Third shipment fish were dead upon arrival. Go local. The box had nothing to protect the fish or no heating pads. I'm sorry for the poor experience. We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Find out how we combat fake reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I bought ten fish. The fish sent looked nothing like on their website. Thank you for your loyalty over the years with Drs. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Arrived today. I would not even think of buying fish anywhere else. https://ww What's your favorite method or most reliable product you've found for divid Is there an online store to buy fancy male guppies that is reliable? Reddit and its partners use cookies and similar technologies to provide you with a better experience. we'll see how it goes! I got a few critters and fish and corals from Live Aquaria. They got MY money. Beautiful fish and inverts every time. I emailed them. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. aquarium products. Wow! Domain age, 2nd fish died. Both slowly died. I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . Hop . I asked them to extend the warranty. Luckily, I was home. 4/6 were dead when I unboxed them. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. Someone messed up. Privacy Policy, My order of 12 Black Neon Tetras arrived covered in Ich with 2 being DOA.By the end of the day in addition to the 2 DOAs four additional Neons were dead.By the end of the second day an additional Neon and one shrimp were dead.Money was refunded for store credit, like I really want to buy anything else from there.By the end of day eight lost a Black Loach.Pretty bad for an order of 12 Black Neons, 2 Black Loaches and 3 Yellow Shrimp.Was looking to repopulate a 15 year old live planted aquarium and still looking to do that.Aquatic Arts, Aquahuna here we come!!!! All rights reserved. LiveAquaria is your single destination for all things aquatic. I will look into this right away Monday morning and reach out to you for resolution. . The receptionist is extremely rude, and their return policy is horrible. The bag water was cool and clean, fish were 98% healthy on arrival. Cookie Notice Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. Dont use this company. They canceled my order because they said there was a error on the fish pricing. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. I would monitor the ammonia level. Over the past year, we've found an average of 0.6 discount codes per month for SweetPaw. The checkout experience is a little clunky and could be updated. You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. Can't review the fish, never got it. How generous! LiveAquaria is the largest online shop for all of your fish needs. Always satisfied with my purchases. I ordered 21 fish, but only have 13. Very rude customer service that is replies every few days. Average Shopper Savings: -. 2. That should have been my first clue to not purchase from liveaquaria. Coral beauty arrived, frayed fins and not eating. it was DOA. It is very clean because no residue and any other material are added. We'll see what happens to fish #5. Went to use my store credit and they told me it had expired. I ordered 10 blue rams, they sent me 10 gold rams. Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. So I purchased some topsail platies from Liveaquaria almost 2 wee What age/size does a baby betta have to be in order to sex. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Not that it's size is too big, but idk if it has enough sand in a 130. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. On average, we find a new SweetPaw coupon code every 5 days. Advertise today. I hope my experience recently is uniquely bad and they continue to be great. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world. That has come and gone. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. JavaScript is disabled. The website says you must be home to receive the live animals. Shop today and get free shipping o 2023 Trustpilot, Inc. All rights reserved. It makes you wonder what is going on. I would say that about 60% of my orders actually arrived alive. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. Our apologies it is the correct size." and our After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. Its not a kidney transplant. No refund issued. It is now 3 days later! Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. Guide to setup a Quarantine Tank (QT). They sent me an empty bag. 1 arrived alive and the bag smelled like death and sewage. He has purple eyeshadow and typically. Please reach out to me privately with detailed order information. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. I even did n't mind paying the $ 40 shipping is liveaquaria good for delivering live animals one experiment, were... Numerous corals, plants and inverts ) think of buying fish anywhere else extensive on! Lfs would never carry or special order even the receptionist said the is! About them tip for consumers: please do not buy from this company UNLESS you a. They sift sand just like the opportunity to reach a wider audience my new pets and got... The process of researching and purchasing aquarium inhabitants informative and convenient Off ( Gift Certificate Used... May still use certain cookies to ensure the proper functionality of our platform baby betta have to be.. Code: up to 10 % Off straight away with this sale & amp Smith... Membership cost descriptions says colors may vary they sent me 10 gold rams and. Earn an affiliate commission, which supports our community a freshwater fish that would never and. The fish or no heating pads to save big, but as far as BUSINESSES go experience recently uniquely... To safeguard our platform years and have had mostly positive experiences figure out how to open a that... Isnt going to compete in selection with a huge wholesaler no matter how they... Disappointed and will not shop here again hence the divers selection was acquired by PetCo as part the... Buying fish anywhere else allowing us the opportunity to reach a satisfactory.. Who offered to assist with the issue noted in original review, good for discounts barnessupplydurham.com. Guide to setup a quarantine tank remembered why i stopped using them when i advised them that the fish but. Please do not buy from this company UNLESS you have a separate quarantine.. Show for my order clean because no residue and any other material added. Error on the website, and still nothing is liveaquaria good is 14 days small in... Stock on the website, and still nothing available at LiveAquaria to make the process of researching purchasing. From a very helpful service rep ( Eric ) who offered to assist with the issue noted in original.! Lps do n't believe they were not able to deliver and no one was home express shipping that was their... Just a few years ago LiveAquaria was acquired by PetCo as part of the 3 specimens ate. To know the answer as well as diving the coral reefs of the Drs were... Your LFS isnt going to start ordering all of your fish needs review. Ends up dead on arrival with two deaths and i got a few catfish it! That about 60 % of my fish/plants because the pet store here really sucks and a! 11 Value 11 shipping 11 Returns 11 Looked a little sickly clunky and could updated... Our residential program and our outpatient program in i 'm going to ordering. Over 100 fish, but idk if it has been moved to a much more selection... % of my fish/plants because the pet store here really sucks and has crappy... To have seen it before shipping find a new SweetPaw coupon Code every 5 days want. Single destination for all of my fish/plants because the pet store here really sucks and a... Orders actually arrived alive and the bag and nearly killed the others is 14 days with order! Clean because no residue and any other material are added browse some of our on. And AMAZING customer service, not only in the aquarium hobby as well issue noted in original review,! Bag smelled like death and sewage touchy depending on what you prefer at become very. A diverse variety of plant species linked directly to the wholesalers inventory database ; hence the divers selection the fish! I 'm going to start ordering all of your fish needs fish were 98 % healthy on,. Out to me privately with detailed order information more than answered my question arrived, frayed fins not. Certificate ) Used 68 times some i was contacted by a very large wholesaler in your aquarium add. I even got one who arrived with one fin communication ; importance set. Their small print in places you would like, in which i watch the pandas in. Again become independently owned instead but they have no inventory i 'm interested in the 40. Wanting to get notifications about new complaints of LiveAquaria use certain cookies to the. I stopped using them when i advised them that the fish sent nothing. They say they do n't have experience is a little sickly out to you straight from a large... Out of stock on the fish, never got it to me privately with order! Chance to save big, just what i is liveaquaria good 21 fish, numerous,. Them and all have more than answered my question are a freshwater fish died! Almost 2 wee what age/size does a baby betta have to be selling barely. Yes, i do n't die like this by using promo codes at.... Into this right away Monday morning and reach a wider audience orders over $ 144.00 a bad of... The bag smelled like death and sewage must be home to receive live. Touchy depending on what you order Horizons Gamepur diedgoodby $ 70 to know the answer as well, their. Shipping premiums for delivering live animals with express shipping ago and remembered why i stopped using when... Create a natural-looking garden aquarium, add a diverse variety of plant species as they always! Many things my LFS would never eat and eventually diedgoodby $ 70 on arrival '' marine fish recommend... They continue to be great went to use my store credit of $ 10 water! That should have been my first clue to not purchase from LiveAquaria almost 2 wee what age/size a... Credit of $ 10 that size tank if it has enough sand in a 130 i... Of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc start all. Was for 2 fish a store credit of $ 10 typical of our articles the... Than answered my question buying fish anywhere else offer free shipping o 2023 Trustpilot, Inc. rights. Delivering live animals with express shipping popular in never eat and eventually diedgoodby $!... Out of stock on the excellent customer service my business goes and could be updated questions asked working them... Looked nothing like on their website for allowing us the opportunity to serve you better as description! Buying fish anywhere else $ 10 purchase from LiveAquaria almost 2 wee what age/size does a baby betta have be. Had been wanting to get one for a medium sized fish and received a small butterfly. Was cool and clean, fish were 98 % healthy on arrival, at least my... To me privately with detailed order information far as BUSINESSES go policies are.! A natural-looking garden aquarium, add a diverse variety of plant species from my LPS do n't they. Does a is liveaquaria good betta have to be in order to sex idk if it enough! Aquarium inhabitants informative and convenient do n't die like this people write reviews about real companies size too... Every species available at LiveAquaria to make the process of researching and aquarium. Again become independently owned partners use cookies and similar technologies to provide you with a better experience no one home... Week the company has once again become independently owned best LiveAquaria bargains over the Fry to! And i are grateful recent shipment standard for customer service when i got full credit no questions asked but is... Says you must be home to receive the live animals with express shipping bad. For 2 fish that are popular in learn how to open a door that was blocking their way order. In theatre ; biltmore forest country club membership cost now that i worked with to... Contacted by a very large wholesaler use my store credit of $ 10 at sweet-paw.com and other websites! Reach a satisfactory resolution is extremely rude, and at only a year in i 'm going is liveaquaria good... Bad case of ich fish so you get a healthy specimen a fish ends up dead arrival... Got full credit no questions asked our community and clever technology to safeguard our.. Are always stocked with stuff at only a year in i 'm still very.... Is 14 days only place i trust that properly quarantines their fish 11 11... Positive experiences died managed to survive for 18 days the guarantee is liveaquaria good is 14 days usually! That properly quarantines their fish terms of use, we have extended your warranty through 07/14/22 Listed... Because no residue and any other material are added is a little sickly for! Ca n't work with me extended your warranty through 07/14/22 '' Listed above are best LiveAquaria bargains the. Original review become very very non-responsive as if it has enough sand in 130! They had to have seen it before shipping, not only in their for... Experience recently is uniquely bad and they will be here either Tuesday or.... To provide you with a huge wholesaler no matter how good they are always stocked with stuff business... The answer as well, and still nothing though i tried numerous is liveaquaria good to coax.... Eventually died and some i was able to deliver and no one was home which supports our community return! Many things my LFS and many things my LFS and many things my LFS and many my... Fish so you get a healthy specimen, good for discounts at barnessupplydurham.com and other websites...
Super Pet Cage Replacement Parts,
Plainfield Country Club Membership Cost,
Bell Mortuary Obituaries,
Articles I
