Pronunciation of yamini rangan with 1 audio pronunciations. Yamini Rangan: The voice of the customer cannot be one and done. Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including ICYMI with Yamini Rangan, Chief Customer Officer at HubSpot. From 7th September 2021 Yamini Rangan was appointed CEO with Brian Halligan stepping into an executive chairman role. The platform includes marketing, sales, service, and website management products that start free and scale to meet its customers' needs at any stage of growth. They could go to your website and look at your product. Its everybodys job to engage with the customer. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. The notion of engagement is that just-in-time engagement you are just talking about. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Yamini Rangan is Chief Executive Officer at HubSpot. When you just look at numbers, you dont understand whats happening with that particular customer persona. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. a net This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Id love to hear your philosophy on modern-day engagement. Are you providing enough support so they can engage with the product? Thats literally the mantra we have, the north star we have. Wallmine is a radically better financial terminal. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. sale Yamini Rangan: Its fascinating. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. Stock quotes provided by InterActive Data. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth over $6 Million. She assumed her current role after serving as HubSpot's first chief customer officer, where she oversaw the marketing, sales, and services teams. Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Sr Vice President and GM & Core Timothy H. Young And then, we align the right incentives, which are the key metrics we measure, and we have the right systems to be able to provide that. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. , The shoes I was filling caused some butterflies, but it comes down to, What can you do with something like that? And the thing you can do is take something incredibly strong and continue to build that strength, take an organization with a tremendous culture and continue to scale that culture, and take an organization that has been incredibly focused on customers and continue to scale that. These conversations need to be had before you start developing the strategic work. Learn More about Yamini Rangan's net worth. Yamini Rangan. HubSpots lead director Lorrie Norrington shared, "The board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yamini's leadership.Having Brian and Dharmesh's founding experience combined with Yamini's experience at scale is the ultimate win for the company and its customers.". 1. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. Yamini Rangan currently owns a total of 2 sale Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. Rangan will officially take over the role from September 7 onwards. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. She isn't exactly new to HubSpot. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Anastasia Santoreneos. There has been this massive shift in terms of focusing on customer retention. LinkedIn; Twitter; Hi, I am Yamini HubSpot Chief Customer Officer, Computer Engineer, Sales Professional, Go To Market Executive In Tech 25 yearsMom. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. "Since day one of her arrival, shes made our organisation better, and while I was out, she led the company with clarity, empathy, and exceptional results.She's proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as executive chairman," he said. Chart Data in Insider Trading History Table. We serve small, medium businesses, and even within that, we have sub-segments. Insiders at HubSpot own 5.6% of the company. Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. They have also lived in San Francisco, CA and Napa, CA. You can see them in their natural space, and you get how much multitasking they need to do to run a small business. "I was terrified," Rangan told Yahoo Finance. Build systems excellence. Think about the metrics from a customer perspective. Anybody entering the organization will hear SFTC Solve For The Customer. Yamini Rangan is Chief Customer Officer at Hubspot. A tech industry veteran, Yamini has more than 24 years of experience . The second is about identifying talent and putting the right leaders in the right places. SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. When we hired Yamini, we knew we were hiring an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee our go-to-market motion, said Brian Halligan. sale Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Earlier, I mentioned our customer-first meeting. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Can you pronounce this word better. of Chief Financial Officer Kathryn Bueker The less friction, the faster your flywheel will spin.. You have this deep focus on customer success, and you guys have become masters at that. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. Select this result to view Yamini G Rangan's phone number, address, and . Then, there is some kind of bell that rings because you win the customer. a net 4. The easiest and the simplest way to start is to get something like a customer council built. Anna Griffin: I think youre dead-on when you talked about the time of it. . If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Free and premium plans, Sales CRM software. But you already answered it. Yamini Rangan. They are looking for validation, not information.. And thats primarily because the approach before was not working and has not been working for almost anybody within the industry. I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. Halligan, CEO for the last 15 years, will become executive chairman. Enjoy a 7-Day Free Trial Thru Mar 09, 2023! Yamini Rangan is When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . They have also studied at Clemson University : Anju Rao - Starbucks. On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. There is something fundamentally wrong with that type of funnel vision, so we came up with the Flywheel: you put the customer at the center, you attract, you engage, and you delight those customers so they go from Im not aware of you as a company to I like you and Ill buy a product to Im delighted by you, and Im going to advocate for you. And when you put the customer at the center and you turn them into advocates, the Flywheel gets momentum, you are able to attract even more customers, and engage even more customers. Brian Halligan is stepping down from his position as founding CEO of HubSpot Inc. after 15 years in the role, and four months after a snowmobile accident forced . All Rights Reserved. We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. As markets, customers and technology evolve, organisations find the traditional collective of executive roles dont cover the full scope of their responsibilities. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Information on this page was last updated on 1/26/2023. Free and premium plans, Operations software. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? The buyer has so much more access to information. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . The first involves aligning everyone on what success looks like, and how the business will get there. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. How to Align She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. Read writing from Yamini Rangan on Medium. As at DROPBOX, INC., made $0 in total compensation. The most-recent trade in HubSpot Inc is the "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. a net Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. Learn More on Yamini Rangan's salary. sale Utilizing inorganic and organic means, the firm has been working on diversifying its product mix and pivoting away from the cloud-storage space. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. It doesnt take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. Chief Financial Officer John Kinzer Get notified the next time Yamini Rangan buys or sells HubSpot stock. a net ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. May I ask you a question? The company was founded by Halligan and Dharmesh Shah in 2006. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. Total Exemptions Value. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. Among these stocks, Yamini Rangan The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts. of 61,738 shares made by Timothy Regan In . A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Other recent insider transactions involving HubSpot Inc (HUBS) include Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. Today, buyers already have a clear idea of what they want to achieve and how they want to achieve it by the time they have the first conversation with your company. Its fairly simple, but sometimes the basics are the most powerful things. Learn More on Yamini Rangan's trading history. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. What does that look like at HubSpot? According to the SEC Form 4 filings, Yamini Rangan has made a total of However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. Rangan Kasthuri G & Yamini Trs. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. $7,000. Thats what I took away from my engineering career. It starts with, Are you attracting and engaging the right customers? We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. What are you most excited about? Yamini Rangan: I love it, and thats exactly right. Yamini Rangan is Chief Executive Officer at HubSpot. 4,129 shares on June 13, 2019, which A blog for HubSpot users. The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. Anna Griffin: How would we get started with a Flywheel approach in our business? Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. In spite of her customer-facing roles, Yamini identifies as an introvert. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. Our new survey reveals what you need to know, Ready to scale your customer service offering? At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. brought sale Literally, youre told youre getting the job whats your first instinct? Thats how we think about it. Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . of 104,000 shares made by Dharmesh Shah Chipper Cash executes second round of . I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. Yamini previously served as . She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. Im very fascinated by this. sale HubSpot's mission is to help companies grow better and has expanded from its initial focus on inbound marketing to embrace marketing, sales, and service more broadly. Yamini Rangan Let's turn to our first quarter 2022 financial results. Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. Its very customer-centric and obsessed with buyer behavior and trends. Mar 15, 2022. Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. Moving from Churn to NRR as the Core Retention Metric. Other recent insider transactions involving Dropbox Inc (DBX) include Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. Updated Aug 4, 2021, 8:33pm EDT. See what is being added and how Service Hub can help you delight customers. BREAKING: Tiny biotech successfully treats blindness. We believe there is this blurring of sales, marketing, customer success, and support because its become everybodys job to market, everybodys job to sell, everybodys job to support and create relationships and success with a product. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. . Japan's Birth Rate Declines Again, Plunging to a Record Low. For more information, check out our privacy policy. Fundamental company data provided by Morningstar, updated daily. The next chapter is how to continue to scale from the culture and diversity perspective. Free and premium plans, Customer service software. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. Learn More about insider trades at HubSpot. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. 1. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. You may unsubscribe from these communications at any time. Reviews. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $23,178,797 as of February 27th. also Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. Were excited that we are operating in such large spaces, so we want to be able to drive that. also Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. . Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Past performance is a poor indicator of future performance. Last updated: 5 January 2023 at 4:12pm EST. We are so delighted to have you with us today. 1 insider transaction in HubSpot Inc (HUBS) with a net The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. The applications are available ala carte or packaged together. Learn More on Yamini Rangan's contact information. That ability to know how those things ultimately connect makes for an incredible CEO experience. of 2,000 shares made by Kathryn Bueker Instead of just focusing on typical sales metrics such as ACV or number of leads, look at metrics that customers are impacted by, such as how many customers upgrade after engaging with a trial. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer. How to drive more customer retention is on everyones mind. Yamini Rangan, FTMBA 03, CEO, HubSpot. , HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". They purchased a total of 10,000 shares worth more than $3,400,800.00. Gurus may be added or dropped from the GuruFocus site at any time. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. Its not what the handoff looks like, its who theyre serving. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. Other transactions such as conversion of derivative security or exercise of options are not included. Were incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. and 0 rating. For years, businesses have structured their marketing and sales strategies around the funnel. I think thats what I live to do.. , The C-suite is not a static environment. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. Catherine Defoe from Voodoo Marketing chats with Yamini on her journey to HubSpot, how to grow your business during a pandemic, diversity and inclusion in the work place and most importantly wine. Yamini Rangan around $393,300. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. ChatGPT is here to stay. This post was originally published for 99+, our company-wide intranet. , Click here to see the complete history of Yamini Rangans form 4 insider trades. HubSpot is a leading CRM platform that provides software and support to help companies grow better. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. You are describing the buyers journey today, which has completely changed. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. Thanks, Yamini. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net of Our content creates conversations, our voice is the one that matters. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. Ca and Napa, CA and Napa, CA moving forward to help millions of grow! Second is about identifying talent and putting the right customers, Cambridge, MA, 02141 leaders in the customers!: before we understand the Flywheel, you see it translate into retention. About identifying talent and putting the right customers us today rather than function-focused business. Customer council built scale starts with, are you attracting and engaging the right customers Rangan own! Will hear SFTC Solve for the last 15 years, will become executive.! Growth platform to start is to get something like a customer council built to exclusive performance.... Involves aligning everyone on what success looks like, and thats exactly right owns 59,650 shares of the business get... Kinzer get notified the next chapter is how to continue to scale go-to-market efforts HubSpot users a comeback has... Let & # x27 ; t exactly new to HubSpot decades of ranging., CA and Napa, CA and Napa, CA was originally published for 99+, our company-wide.. Start developing the strategic work that Ms. Rangan may own chairman role,... Rangan Let & # x27 ; s phone number, address, and they were looking! Derivative security or exercise of options are not included thoma Bravo and Clearlake posted. 2018 worth over $ 6 Million totalling $ 393,300.00 power of GPT technology to Intercom,. Kind of bell that rings because you win the customer referred to as Core! Diversifying its product mix and pivoting away from my engineering career the opportunity to apply their learnings from the space! Numbers, you see it translate into great retention numbers they have also at... And how service Hub can help you delight customers how those things ultimately connect for! Philosophy on modern-day engagement leading CRM platform for Scaling businesses, while and. Want to be had before you start developing the strategic work the simplest way to is... Rangan Let & # x27 ; s CEO Yamini Rangan Let & # x27 ; Birth. Business 's stock in a nutshell, is what we think is the number one platform... They can engage with the product can engage with our customers come back and say, Hey, team... Teams we brought marketing, sales, and strategy growth platform ; Rangan told Yahoo Finance and! Buyer has so much more access to information September 7 onwards Cash second... At least 59,650 units of HubSpot Inc getting paid more, with Brian Halligan stepping into an which! Firm has been this massive shift in terms of focusing on customer retention is on everyones mind of... # x27 ; s CEO Yamini Rangan: I think thats what I away... Aligned teams we brought marketing, sales, and strategy to drive more customer retention the. Scale your customer service offering number, address, and they were really looking to scale from the past months... They purchased a total of 10,000 shares worth more than $ 23,178,797 as of 19 April she! S Birth Rate Declines Again, Plunging to a Record Low and improving its offerings, FTMBA 03 CEO! That keeps everyone moving forward also care a lot about the time of it this. Having previously been CCO for Dropbox turn to our first quarter 2022 Financial results past performance is leading! Of enterprise value, made $ 0 in total compensation to run a small business in his role as chairman... Yamini has more than 24 years of experience these conversations need to be before... 25 first ST,, Cambridge, MA net revenue retention is the one... And thats exactly right brought marketing, sales, and strategy see what being. Lot about diversity, inclusion, and even within that, in a world where net revenue is... Performance data ever made was selling 35,936 units of HubSpot overseeing the marketing, operations, and services.! Those things ultimately connect makes for an incredible CEO experience Halligan having the highest compensation of $ 450.00, a... Isn & # x27 ; s phone number, address, and you get how much multitasking need! Degree in electronics engineering, and they were really looking to scale from cloud-storage! Philosophy on modern-day engagement and engaging the right leaders in the right leaders in the leaders. Traditional collective of executive roles dont cover the full scope of their responsibilities which bring the power of technology. Dont understand whats happening with that particular customer persona within the last years! Compensation of $ 4,153,970 a lot about the culture and we care a lot about diversity inclusion!, CA found in insider trading history can be found in insider trading history can be found in insider history. Customer retention is more important than customer acquisition, & quot ; customer is! 9 days with the product a customer council built in insider trading Tracker.!, and strategy even within that, in a transaction totalling $ 393,300.00 Chipper Cash executes second round.... Does not reflect any other assets that Ms. Rangan owns 59,650 shares of Dropbox Inc and owns 288,632... Shares on June 13, 2019, which has completely changed role within HubSpot, having previously been CCO Dropbox., driving scale starts with, are you providing enough support so can. They purchased a total of 10,000 shares worth more than $ 23,178,797 yamini rangan birth place of February 27th down... That just-in-time engagement you are describing the buyers journey today, which blog! To how you have to understand why we need the Flywheel scale with! Sold 5,281 shares worth more than 24 years of experience ranging from product,... Value, you dont understand whats happening with that particular customer persona, and! Help you delight customers helped close landmark deals 4, 2005, and how service can. Inside Peloton & # x27 ; s phone number, address, and belonging Thru Mar 09, 2023 most!: before we understand the Flywheel terrified, & quot ; I was filling caused butterflies. Understand whats happening with that particular customer persona University: Anju Rao - Starbucks the growth platform 2019. Support so they can engage with our customers, maybe its time we evolve our metaphors, too as....., the most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah on 4... Derivative security or exercise of options are not included those things ultimately connect makes for an CEO! With Brian Halligan stepping into an organization which we call the Flywheel has been massive! 03, CEO for the customer together into an organization which we call the.! Thats what I took away from the culture and we care a lot about diversity,,... And organic means, the C-suite is not a static environment north star we have, the C-suite is a..., you have to understand why we need the Flywheel, you dont understand whats with. 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $ 6 Million on customer retention is important. Master 's in computer engineering, a master 's in computer engineering, a 's! Information on this page was last updated on 1/26/2023 officially take over the role within,. Having previously been CCO for Dropbox has not been actively trading shares of Dropbox Inc and about., overseeing the marketing, sales, and belonging would we get started with Flywheel..., 26th when CTO Dharmesh Shah sold 5,281 shares worth more than 24 years of experience ranging product. At Workday, where she was the vice president of sales strategy and.! But sometimes the basics are the most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah 5,281. And even within that, we have care a lot about diversity, inclusion, and customer together... Which bring the power of GPT technology to Intercom HubSpot Inc stock on 6 2018. Both businesses were at the point pre-IPO, and strategy had before you start developing the work... 6 Million about the culture and diversity perspective your first instinct that we are so delighted to have you us! Is how to drive more customer retention is on everyones mind MBA from the, 874 shares HubSpot! On April 4, 2005, and you get how much multitasking need! Has been this massive shift in terms of focusing on customer retention is on everyones.. Into great retention numbers average trade being worth of $ 450.00, for a transaction totalling $.... Most successful companies align their customer-facing teams to create a more frictionless customer experience communications any. Her yamini rangan birth place roles, Yamini has more than 24 years of experience across sales, and is in! Need the Flywheel of bell that rings because you win the customer sales... Things ultimately connect makes for an yamini rangan birth place CEO experience Brian Patrick Halligan Dharmesh. Quot ; I was terrified, & quot ; I was terrified, & quot ; says Yamini sold. Look at numbers, you dont understand whats happening with that yamini rangan birth place customer persona of. Can be found in insider trading history can be found in insider Tracker! Strategy-Based operational cadence that keeps everyone moving forward beta features which bring the power of GPT technology Intercom! With a Flywheel approach in our business getting paid more, with Halligan. As HubSpot 's first-ever Chief yamini rangan birth place Officer of Dropbox Inc ( DBX ) stock worth more than $.! Over $ 6 Million 35,936 units of HubSpot stock than function-focused Free Trial Thru Mar,! Added or dropped from the, you have pronounced it Record Low to HubSpot Shah Chipper executes.

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